Getting Started

Starting to play on fubo Sportsbook

  • How Can I Sign Up With fubo Sportsbook and Start Playing?

    You will be able to create an account by following the prompts on the sign-up page. After providing basic information...

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  • Can I Play on My fubo Sportsbook If I Am In a Non-Active State?

    Players currently physically located in non-eligible states are still able to deposit, withdraw, and navigate their f...

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  • Where is fubo Sportsbook Currently Available?

    fubo Sportsbook is currently live in IA. Check back for updates on when we go live in additional states!  

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  • Can I access fubo Sportsbook from my phone or tablet?

    You can access fubo Sportsbook from your phone/tablet by downloading our mobile app.

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  • Why Am I Having Trouble Authenticating My Account?

    Players may have trouble authenticating their account if the documents they uploaded are unclear or don't include the...

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  • What are the ways I can verify my ID?

    Fubo Sportsbook requires two documents in order verify a player's identity: (1) a valid US Driver's license or State ...

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  • Why am I being asked to provide my ID?

    Players are asked to provide ID in order for ID Comply to verify a players identity. Documents that are uploaded are ...

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  • Why am I getting a 'Duplicate account' message?

    It is fubo Sportsbook's policy that individuals may only own 1 account to use. ID Comply is used to help ensure that ...

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  • Why Am I Unable to Verify?

    Players may fail verification for various reasons, but common reasons include incomplete ID documents and incorrect p...

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  • Why Am I Being Asked to Verify My Identity?

    Fubo Sportsbook requires that players verify their identity in order to create an account with our sportsbook. This i...

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  • What are your rules for having multiple accounts?

    It is fubo Sportsbook's policy that individuals may only own 1 account to use.

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  • How old do I have to be to use fubo Sportsbook?

    Players must be 21+ years old in order to register an account with fubo Sportsbook.

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  • Why can't I play on a jailbroken or rooted device?

    You will not be able to play on a jailbroken or rooted device as these devices have software that interfere with Geol...

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  • How do I change my mailing address?

    You will need to reach out to the Fubo Customer Care Team in order to have the mailing address on your account updated. 

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  • How do I reactivate my account?

    If your account was suspended or was in a time-out, you can reactivate the account as long as the suspension/time-out...

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  • What is 2-factor authentication?

    2-factor authentication (2FA) is an extra layer of security for your fubo Sportsbook account. Enabling 2FA will promp...

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  • How do I manage my notification settings?

    You can update your notification settings in two places: (1) in your fubo Sportsbook account settings and (2) in the ...

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  • Why am I getting a 'Duplicate account' message?

    You may be getting a 'duplicate" account message because you have previously registered an account with fubo Sportsbo...

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  • I'm Having Issues With the Site, What Should I Do?

    If you are having issues with the site, you may need to refresh the site, connect to Wi-Fi, or reset your Wi-Fi. If n...

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  • Why Do I Need To Provide ID Documents?

    New players must provide documents in order to verify their identity. You will need to upload a) a valid US driver’s ...

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  • Why Am I Receiving a "Failed ID Verification" Message?

    Players may get an error message that they failed ID verification if there is not enough public information available...

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  • Can't find what you're after?

    Can't find what you're after?

    Contact us and we'll get back to you as soon as we can.